Project Management & Development
Upgreat Hospitality undertakes project management of both new Hotel businesses under development or existing Tourist businesses under restructuring.
Our strategic plan applied, covers all aspects of the business operation: business planning, recruiting & training, certification, sales& reservations management, customer support.
All market trends and best practices of the Tourist Industry are incorporated in the final proposal: Certification requirements, new technologies, competition analysis, focus on customer satisfaction, holistic accommodation experience.
We offer tailored solutions and services that cover all the aspects of hotel operation, throughout its life cycle: creation, development, maturity.
- Concept creation & market placement
- Competition research, Business plan, marketing plan, featured services
- Market research for suppliers & associates
- Cost saving measures & practices
- Design & implementation of Management Systems according to international standards (ISO 9001, HACCP/ ISO 22000, ISO 14001, ISO 45000, Green Key, Travel Life)
- Process planning at business & operational level
- Sales & Revenue Management, reservations management systems (PMS, Booking Engine, Channel Manager)
- Human resources recruiting & training
